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Tools to Test Email Newsletter Rendering on Mobile

Posted on by Editor

StrongMail posted some great information on remote tools you can use to test how your email message is rendered on different mobile devices. They recommend Litmus, Unica’s Pivotal Veracity and Return Path.
You can read more of their suggestions here.

We think testing viewability is great idea. Our research shows that more and more people will be viewing email newsletters on mobile phones.

Posted in email newsletter mobile teting, Email Testing, Templates for mobile | Tagged mobile testing | Leave a comment

Make your email newsletter templates mobile-ready

Posted on by Editor

We’ve listed some best practices for creating mobile-ready email newsletter. Why should you make sure your email template is mobile-ready?

By 2015 most folks will view email on mobile devices. In 2011, nearly 30% of the US online audience is using mobile devices to read email; so, it’s a good policy to insure your email newsletter template is mobile-ready.

To make sure your email newsletter is accessible to mobile readers, follow these guidelines:

  • Use basic HTML along with a plain text copy of each message. A text-version insures all mobile-based subscribers receive a readable version of your email newsletter.
  • If you don’t want to include a text-only version, keep graphics to a minimum and place links to articles hosted on your blog or website. This way you can monitor the click-throughs to each article.
  • Include a strong call-to-action to measure results of text-only emails. This way you can measure the number of subscribers who take the action you promote, as a way to gauge performance.
  • Use a top email service provider and auto-responder. The top providers use systems to detect the user’s viewing platform. VerticalResponse offers a good set of e-newsletter templates that are mobile ready; learn more at this link. Visit this link to see our current list of recommended email newsletter service providers.
  • Set the max width of a line to 25 characters to avoid excessive wrapping on a mobile screen.
  • Leave plenty of space between hyperlinks. Mobile readers use a touch screen to access an active link and can have a hard time getting through hyperlinks placed too closely together.
  • Test your email template across multiple clients. Set-up accounts on gmail, hotmail yahoo mail and see how the template looks through your smartphone using those clients.
Posted in Email Newsletter Templates, Templates for mobile | Tagged create email newsletter templates for mobile, mobile email | 1 Comment

Email Newsletters Remain Top B2B Communication Tool in 2011

Posted on by Editor

According to a poll conducted by LoudHouse, B2B marketers email newsletters remain a very useful communications tool.

The survey respondents indicated that 62% deploy email newsletters as part of their communications plan.

Posted in Sending Email Newsletters, Uncategorized | Tagged b2b email newsletters | Leave a comment

Use a good message to welcome new email newsletter subscribers

Posted on by Editor

Make sure you use strong welcome email for new subscribers. This sets the tone of your relationship. The following blog post from tleemedia gives tips on how to best welcome subscribers to your list.

This is appropriate for email newsletters and email lists.
“Here are five things to consider when sending out a welcome email.
Immediacy — are your welcome emails arriving immediately into the users inbox after the user has provided his/her information or will it take a day?

  1. Inbox — does your email even make it into the users inbox or is your email floating in cyberspace or worse yet — never made it past spam filters.
  2. Branding — what is your company projecting to a user when they receive a welcome email and the friendly-from reads “Customer Service” or “Contact Us”?
  3. Expectations — setting the great expectations? Are you communicating to users what they should expect in upcoming offers and newsletter publications or are you out to make a quick sell?
    Contact Strategy — will users only receive one welcome message? Or will they be included in a series of triggered messages across an upcoming period of time?”
Posted in Acquiring Email Newsletter Subscribers | Tagged add email newsletter subscribers, subscriber welcome message | Leave a comment

Post email newsletters to Facebook and Twitter

Posted on by Editor

Aweber has some great features that allow users to share email newsletters directly to Facebook and Twitter followers.

AWeber says “we’ve made a point of helping you combine email and social media by helping you automatically share your email newsletters on Twitter and Facebook.

As some of you noted when we rolled out our integration with Facebook, it only worked with personal profiles (not fan pages) due to limitations with Facebook’s API. We knew you wanted to post to your fan pages, but it wasn’t technically feasible at the time.”

Posted in Sending Email Newsletters | Tagged email newsletters and social media, email newsletters using facebook | Leave a comment

Creating Email Newsletters Using WordPress

Posted on by Editor

Collegewebeditor.com has an interesting post on how to create an email newsletter using wordpress.

“It starts with just developing a plain HTML page and designing your newsletter. You need to keep in mind all the limitations for coding for emails (tables for layout, no divs, no javascript, flash; use inline styles, keep it to 600px wide, etc.)

Once you have that plain HTML page looking how you want your email to look, you can take the DEFAULT wordpress theme and put your coded email template into it as the index template.”

You can read more about the process here.

While this post relates to using WordPress to send an internal newsletter, you can also use these tips to send to an external list (customers, prospective customers, partners, etc.)

Posted in Sending Email Newsletters | Tagged creating email newsletters, wordpress email newsletters | 2 Comments

Define Target Market to Build Your Enewsletter List

Posted on by Editor

Great information on Search Engine Journal about determining your best target market:
“Take the following into account when deciding how to run your email marketing campaigns, how to segment your mailing list, what content to include, when and how frequently to send, etc.

* Which products/services are they interested in?
* When do they use the internet, check their emails, have time to read newsletters?
* Would they prefer emails more or less frequently?
* What content would be most effective?
* What style of language would be most effective?

Tip: Ask your mailing lists subscribers to indicate their interests so that you can better segment your list for more effective mailings.

Even large, established businesses often fail to spend the time to properly identify and segment their target markets and then utilize this information in their online marketing activities. Lack of time is most often the main issue, but taking the time now to really get to know your target audience and how to effectively reach them will prove to be the best investment you’ve made in your business.”

Read more here.
Before you start your list acquisition plan, clearly define your target market.

Posted in Acquiring Email Newsletter Subscribers | Tagged add email newsletter subscribers, subscriber engagement | 2 Comments

Email Newsletters Endangered by Facebook’s Messaging?

Posted on by Editor

According to a post on Webpronnews:
“Messages May Be Filtered Out – While a Facebook.com email address is offered, it’s not required. Whatever the source of email, Facebook promises to use “Friends”, “Likes” and other clues to filter email. So a fan who signed up for a band’s email updates, could find their emails automatically shuttled into an “other” folder if they have not also friended the artist on Facebook.

Facebook says that their system will get smarter over time, so that people that aren’t friends on Facebook but communicate often will show up in the stream. How repeated one way communications like email newsletters will be filtered or allowed to pass into the users main stream is unclear.”

You can read more on the above post here.

While the above post relates to musicians sending e-newsletters, I think all email newsletter publishers should monitor the development of Facebook’s messaging system.

Posted in Sending Email Newsletters | Tagged facebook messaging and email newsletters | Leave a comment

Email Newsletter Best Practices for 2011

Posted on by Editor

Visit this link to see email newsletter best practices for 2012.

Use an email service provider with the latest tools for mobile delivery and social media. We recommend iContact. You can try iContact free for 30 days at this link.

Email Newsletter Best Practices for 2011

In 2011, email newsletters will remain a great tool for keeping in touch with an audience. While this form of communication has been around for a long time, some elements of creating and delivering email newsletter are changing. Consider the following to keep your email newsletter content and delivery systems up-to-date in the 2011.

  • Get ready for mobile readers
    If 2010 was the year social media took off, 2011 will be the year for mobile communications. Make sure your email newsletter is viewer-friendly for readers using smart phones and other mobile devices. Reduce very large graphics. Write shorter articles. Use bit.ly links. You may need to create new email newsletter templates to accommodate a new mobile-friendly design.
  • Connect your email newsletter to social media platforms
    1. Create an industry group on LinkedIn. In your LinkedIn profile, create a link to your email newsletter sign-up page.
    2. Promote email newsletter sign-ups on your blog. If you get a lot of traffic to your blog, this can be a great channel to capture new subscribers.
    3. Integrate your corporate Facebook page with your email newsletter. You can do this by simply adding a box that allows visitors to sign-up for your email newsletter. Also, make sure to add a sign-up box to your individual Facebook page, which you use for business.
    4. Create a link to your e-newsletter sign-up account on your sign-up page on Twitter.

  • Use social media to develop the most relevant content
    Social media is a wonderful two-way communications channel. You can use social media monitoring tools to identify the topics that most interest your subscribers. You can us these channels to; pinpoint your blog topics that get the most response, monitor most popular blog posts in your industry, look at the keywords people use to find your site in a search, etc.
  • Develop an editorial calendar and dynamic content idea platform.
    You should plan several editions ahead to ease the production process. You can use many online tools to capture ideas for articles. Google trends, for example, can often tell you how popular a subject is at certain times of the year. You can also use RSS feed captures to pull together current-relevant news. If you need help developing a content idea platform, contact the Email Newsletter Resource Center.
  • Create content that provides value.
    Do not use your email newsletter to deliver only sales messages. Make sure every issue is full of valuable content. A good rule-of-thumb is to use a 60/40 split, with 60% of the content pure value and only 40% a sales or marketing message. Valuable content can include tips on how to do something, results of an industry survey, information on useful industry resources. Engage your audience, ask for their input, articles, comments, etc. and publish reader responses in your next edition.
  • Make it easy for readers to buy what you sell.
    Yes — do not over do the sales pitch; but, do not under do it either. You are undoubtedly trying to sell something. Make sure your marketing messages include a call to action, such as “sign up for this informative Webinar”, “download our white paper”, etc
  • Repurpose your content
    You spent time to develop your email newsletter content. Look for ways to reuse the content in other communication channels. Send Twitter alerts about the most topical information. Create blog posts or news releases for high-value information. Make sure to change each re-purposed version of an article slightly. If you reprint an article verbatim in your blog and on your Web site, you will lose SEO points for duplicate content.
  • Make sure your Email Service Provider (ESPs) accommodates social and mobile technology
    Email delivery is changing and must accommodate social media and mobile integration.
    In our experience two of the leaders in delivering email newsletters to mobile are iContact (learn more about iContact at this link) and VerticalResponse (learn more at about VerticalResponse at this link). The best ESPs will have the technology you need to do this. If your system provider is not ready, now is a good time to shop around. Read our complete reviews of the top email service providers.
  • Ensure your sending platform integrates with the latest technology
    Systems, such as Goodmail’s CertifiedEmail, are coming online to help end users take back their inboxes from the spammers. ISPs are also tackling spam by evaluating the reputation of the sender and observing how their customers interact with email. Look at some new tools, such as Mailbox IQ, to measure how your audience engages with your email e-newsletters. Make sure your current ESP or in-house email platform can accommodate these new tools.
  • Encourage readers to pass it on
    Make it easy to for your recipients to forward and share your email newsletter with their networks. Research shows that enabling readers to share an e-newsletter with their friends and colleagues boosts email distribution by 40% or more.
Posted in Email Newsletter Best Practices, Uncategorized | Tagged email newsletter best practices, tips for improving enewsletters 2011 | 4 Comments

Email Newsletter Templates | Should you build or buy?

Posted on by Editor

If you are looking to start an email newsletter or re-fresh your existing e-newsletter campaign, you need a template. Using a template, enables you to build a consistent look with each edition. As you begin the process, you need to decide whether to build your template in-house or purchase a ready-made template. Each option has advantages and disadvantages.

Advantages of Creating Your Own Template

  • More control over the design and features.
    Any third-party template you use, even from top providers, will not be exactly what you want. You inevitably need to compromise a little on the look and features included.
  • Transferring designs can be difficult
    You may decide to move from one email service provider (ESP) to another. If you have used one ESP (such as Vertical Response or iContact) and decide to move your campaigns to another company, you may find it hard to move your design

Disadvantages of Creating Your Own Template

  • Designing for multiple email systems is complicated.
    If you have a very large subscriber list, your email to must work on many email platforms (aka email clients), from Outlook to Gmail. If you do not have a knowledgeable tech staff, this can be difficult task. Each email platform has its own protocol for displaying email elements.
  • Each email client may have different SPAM Triggers.
    The best ESPs have automatic flags to tell you when an email is likely to get rated as SPAM by the recipient’s email
  • Managing bounce-backs is time consuming.
    Nearly 30% of people changing their email every month. On a large list, you’ll get a lot of bounce backs. These systems will also identify the hard bounces so you can follow-up. If you have a large list, processing bounces can get very tedious.
  • Not Handling “remove me from the list” request has consequences.
    To adhere to the CAN-SPAM act, you must delete people that request removal. If you don’t do this, you are in violation. ESPs have systems to handle removal requests automatically.

Advantages of Buying Templates

  • Some pre-made templates are free.
    Many ESPs have a deep library of free email newsletter templates. Of course, to use the free template, you must subscribe to their system. Monthly fees typically range from from $10 to $25. So, while the template is free, you do pay for the service. We think the top ESPs are a good buy with the range of features they offer.
  • ESP designs will work for common email clients.
    To keep users happy, the ESP must design a system that works across a range of email platforms (Outlook, MS Exchange, Gmail, Ymail, etc.)
  • ESPs automatically handle of bounce backs and remove me requests.
    The best email service providers have robust technical systems in place to automatically process a hard bounce and requests for removal from the list.
  • Integration of social media is easier.
    Many email service providers include social media features in their email newsletter templates. You can easly include quick links to your LinkedIn, Facebook or Twitter accounts.
  • Disadvantages of Buying Templates From an ESP

  • You will not have total design control.
    As mentioned above, no third-party design will be all things to all people. You will probably not find a design that provides exactly what you want.
  • Transferability to another system is complicated.
    Should you want to move from one ESP to another, you may need to adapt a new design with the new provider.
  • Our recommendation: Select a good email service provider and use their email newsletter templates.

    Over the years our team has handled email newsletter design and delivery in-house and through third-party systems. Based on years in the trenches and the pace of changes in technology, we believe you are better off using a solid ESP. Visit this link, for our reviews and recommendations on email service providers. technology landscape, it is just much, much easier to use a solid ESP.

    Posted in Email Newsletter Templates | Tagged email newsletter templates, free e-newsletter templates | Leave a comment
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